Return Policy Overview

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Once approved, please ship your item within 14 days. Otherwise, your return shipping label will expire and your return will automatically be closed.

Eligibility & Conditions

  • To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
  • Items that have been used, worn, or returned without their original accessories or packaging may be subject to review and could be rejected altogether in egregious situations.
  • Items sent back to us without first requesting a return will not be accepted.

Shipping Costs & Fees

  • No Restocking Fees: We do not charge restocking fees on eligible returns.
  • Shipping Costs: Returns for items due to a change of mind, no longer wanted, or for any reason other than having been damaged or packing errors on our part will have the actual shipping costs removed from the total refund.

Refund Process

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 2-5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund back to your account,

How to Start a Return

We’ve made returning items simple and self-service. You do not need to email us to begin the process:

  1. Log in to your My Account dashboard.
  2. Navigate to the Orders tab and locate the order containing the item you wish to return.
  3. Click the Request Return button next to the eligible order.
  4. Select the item(s) you are returning and choose a reason from the dropdown menu.

Damaged or Defective Items

If you are returning an item because it arrived damaged or defective, please select “Damaged” as your reason. You will be required to upload clear photos of the damage.

Our team will manually review the photos and determine if a return is necessary. If a return is not necessary, we will notify you to safely dispose of the item, and we will immediately process your refund or ship a replacement. Please wait for our approval and instructions before shipping damaged items back.